Real Routines. Real Results. Real Rewards.

We love seeing real customers bring their HCSS products to life — from honest reviews to quick snaps and texture tests. Every real haircare moment helps someone else choose with confidence and adds to our friendly, curious “I should try that!” community.

Share Your Haircare Moment — Help Others Choose & Win

Your photo, video, or review might be exactly what someone needs to choose the right product.

Share a moment with your recent HCSS purchase — a texture squeeze, a routine step, or a simple unboxing — and submit privately or tag us publicly.

Every month, we randomly draw two winners!

1st prize: $100 gift card

2nd prize: $50 gift card

Winners may choose either a Haircare Superstore e-gift card or a Woolworths gift card.

What kind of magic should you share?

Anything that helps another customer figure out “Will this work for me?”

Think:

  • A texture squish that shows the gooey goodness
  • A quick routine snap (“Here’s how much I use — don’t judge my wet-hair face”)
  • A first-wash action shot
  • A simple unboxing (“Oooh, so shiny…”)
  • A same-day before & after
  • A product review sharing what you loved, what surprised you, or what you wish you’d known sooner
  • A store review about your shopping experience with us

Mix and match!

You can submit UGC, product reviews, and store reviews all in the same month — everything counts toward that month’s draw.

Why do we do this?

Because real people showing real products is more helpful than any fancy photoshoot… and because we’re building a community that shares tips, celebrates great hair days, and occasionally cries together over frizz.

Your clip might be the gentle nudge someone needs to feel seen, supported, and confident choosing their haircare.

How It Works

Share a Photo or Video

  1. Fill out the quick entry form, at the bottom of this page, once per month so we can pop you into that month’s draw.

  2. Post or submit your photo(s) or video(s) using one of the two entry methods below.

    After that, every new photo or video you share that month = 2 entries.

Two options:

  • Tag us in a public post and hashtag #hcss_ugc

Instagram & FB - @haircaresuperstore

TikTok - @hcss_au

Leave a review

Two options:

  • Leave a product review — 1 entry per product

    Go to the product page for the item you purchased and scroll to the review section at the bottom.

    Leave a star rating and a written review — that’s it!

  • Leave us a store review* — 2 entries

    Share your overall shopping experience by leaving a store review here.

    No entry form needed for reviews.

    *Only one per customer.

Who can join the fun?

Anyone in Australia aged 18+ who’s purchased from Haircare Superstore.

(Yes, gifts count — as long as they were bought from us. We love a generous friend.)

See full Terms and Conditions here

When does it all happen?

Entries are open forever and ever.

Every month, like clockwork, we pick two winners:

  • $100 gift card
  • $50 gift card

Your choice: HCSS or Woolworths. (Yes, even the grocery kind of self-care counts.)

Winners are drawn randomly during the first week of the next month.

The Ground Rules

  • More moments, more chances. You can stack entries each month: every new photo or video = 2 entries, each verified product review = 1 entry, and your one-off store review = 2 bonus entries. Just keep things fresh – no duplicate clips or copy-paste reviews.

  • Share the love and the prizes. One prize per person per 60 days. You can enter lots, but we like to spread the goodies around like a really good conditioner.

  • Real hair only, please. Keep it real. Keep it you. We love real routines, real results and the messy in-between bits — not airbrushed perfection.

  • Private ≠ just for our eyes. “Private submissions” only means you don’t have to post it yourself. By entering, you’re happy for us to share your photo or video on our website, socials, and emails — not just if you win.

  • Private submissions: don’t make the lawyers cry. If your privately submitted video uses copyrighted music, we may need to mute it or swap the song before we share it. You’re totally welcome to add audio — just know we might give it a little remix on our end so the copyright gods stay happy.

  • Only film the “yep, that’s fine” people. If someone’s in your clip, make sure they’ve said yes to being filmed. Consent is cute. Permission is powerful.

  • We’re hair nerds, not doctors. No medical claims. Keep things to your own experience — no promises about curing conditions or replacing professional advice.

  • HCSS purchase required. Your entry must feature a product bought from us (your order number is your golden ticket).
Full Giveaway T&Cs

This Month’s Winners

Brand new giveaway = no winners yet. But don’t worry… someone’s about to make history